Monday, December 1, 2008

The Z.O.P.

So it has happened. Almost that is.Became a direct victim of the credit crunch. Even as I type this out, a meeting is progressing at 8.30am CST (8.00 pm IST) announcing the bad news to the offshore team mates.
Starting January 2009 year, we will proceed towards a ZERO ONSITE POLICY. (Z.O.P.)
What it means is that they wont have people located at client side at all. Every single thing will be 100% offshored.
This happened after the management decided to pay a visit to our call centre wing. And suddenly realised they dont have onsite personnel at all, and were functioning just fine. In multiple shifts, across all timezones, including a couple of overlapping night shifts.
"Aahhaa!!" said they... and out came the calculators.
"Analysing our current relationship with the customer , it has come to our notice there are some gaps in value proposition we offer them.." , a bespectacled man must have droned to an audience of bean counters.
"For every resource we bring back , it will result in a saving of 75% , and if a corresponding resource at offshore is given 1.2% over and above our current investment in resource , it would result in the nett savings of over 5.97823 %.. " , all very exciting figures, if you are an MBA in power , like the above gnome eyed fellow.

The management must be terribly excited. "What a fantastic idea!!!" , they must be thinking.

What would be implied though that we can subject the software guys to fantastic amounts of misery , and convince the customer that there is value in that . So that fat cats like us can continue to get fatter.

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